Dubai LOCTITE® Center & Düsseldorf ICD Redefine Partnerships

Redefining Innovation Through Partnership

In today's rapidly evolving industrial landscape, success hinges on more than just innovative products; it demands genuine customer partnerships built on collaboration, education, and tailored solutions. Henkel, a global leader in adhesive and industrial technologies, has pioneered this approach through strategically positioned innovation hubs that transform traditional customer relationships into dynamic ecosystems of shared growth. In Dubai and Düsseldorf, two of our flagship hubs are redefining how industrial collaboration works by combining hands-on applications, real-time data, and co-development to respond to the market with speed and precision.

Dubai’s LOCTITE® Technical Center: Innovation in Action

At the heart of Henkel's customer-centric approach in Dubai lies the LOCTITE® Technical Center, a specialized B2B facility that exemplifies the company's commitment to customer centricity through development and knowledge exchange. The facility is designed as a collaborative space where customers and distributors work directly with Henkel to test, validate, and adapt solutions to their own operational environments. 

Customers are invited to bring their actual equipment on site. Together with our team, they simulate real production conditions, assess product performance, and fine-tune application methods. This approach transforms conventional training into a two-way learning experience: it enables our teams to gather insights while empowering customers to make confident and informed choices.

At Henkel, we anchor innovation in real-world use. The Dubai center builds deeper technical engagement and long-term trust, allowing us to react quickly to evolving industrial requirements and tailor our support to customers' specific business goals.

Düsseldorf’s ICD: Driving Innovation with Data and Speed

Henkel’s Innovation and Customer Center in Düsseldorf ‏(ICD) is a cornerstone of the company’s global innovation strategy. The center, located at Henkel’s Global Headquarters, is home to over 650 experts across R&D, product development, application technology, and technical services. The ICD leverages advanced digital tools and cloud-based platforms to drive faster, more collaborative innovation.

At its core is a fully automated, data-driven lab that operates 24/7, transforming raw data into actionable insights and significantly shortening product development cycles. The center is tightly integrated into Henkel’s global network, enabling the adaptation of breakthrough technologies to local market needs.

Customers visit the ICD to experience Henkel’s innovation capabilities not just through presentations, but through immersive technology demonstrations, co-design workshops, and application simulations. It’s a space where ideas are tested, refined, and accelerated to foster deeper engagement, faster feedback, and better outcomes.