Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Key Account Manager (KAM) Director – Tissue and Towel
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About this position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
The Key Account Manager (KAM) Director leads the strategy, structure, and performance of a portfolio of strategic accounts. This role sets standards and performance expectations for KAMs, ensures strong executive alignment and investment, and drives overall program results while coaching and developing regional KAM teams.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Develop and execute multi‑year strategic growth plans and key account innovation roadmaps to achieve business objectives.
- Lead cross‑functional teams to define and deliver account strategies, priorities, and clear ownership.
- Drive execution of key sales initiatives and growth opportunities.
- Improve profitability through strategic pricing, upselling, cross‑selling, and contract negotiations.
- Partner closely with Operations, Field Sales, Customer Service, Product Development, and Marketing.
- Co‑create and steer joint innovation roadmaps with customers and internal development teams.
- Provide quarterly plant service requirements to support local sales and technical customer service activity.
- Monitor market trends and competitive dynamics to inform account strategy.
- Ensure customer complaints are resolved accurately and in a timely manner.
What makes you a good fit
- Bachelor's degree in Business, Marketing or related field
- 4–5 years of experience leading and developing high‑performing teams.
- 10+ years of overall professional experience.
- Proven experience in strategic key account management and contract negotiations.
- High proficiency in budgeting, forecasting and contract management.
- Strong people leadership and team development capabilities.
- Demonstrated success in account assignments, portfolio management, and growth planning.
- Exceptional communication and interpersonal skills.
- Expected travel in this role will be 35%-50%
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $145,000.00 - $175,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: 26094523
Job Locations: United States, CT, Rocky Hill | United States, GA, Atlanta | United States, NJ, Bridgewater | United States, NY, New York | United States, NC, Charlotte | United States, PA, Philadelphia | United States, MA, Boston
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.