South Africa, Finance

Credit Controller- Fixed Term Contract

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Act as the specialist for payment allocations taking ownership of the strategy and ensuring adherence to its key principles.

  • Ensure the accuracy of payment allocations by the SSC in order not to jeopardise the company’s profitability.

  • Assist Shared Service with the correct allocation of cash and minimizing account queries.

  • Ensuring a positive response to all requests from all business areas and functions for payments and clearings requests.

  • Co-ordinate the processing of discounts and rebates.

  • Identify and flag risks and issues as well as propose solutions.

  • Coordinate with the SSC on disputes cases loaded.

  • Ensure the accuracy of disputes loaded by SSC.

  • Review the file sent from SSC – Not assigned /Blocked Disputes.

  • Provide documentation to SSC for disputes to be loaded correctly with relevant information.

  • A/R Maintenance – Full Function.

  • AR management includes all activities to keep the customers’ accounts updated, all activities to reduce customers’ outstanding debts, ensures the collection of outstanding debts and payments.

  • Regular presentation and exchange with business regarding AR performance and action plans

  • Direct interaction with customers on overall account management

  • Reporting of payment terms development and payment performance

  • FSCM Tool (Dunning + Collections)

  • Ensure the tool is used daily for the collections and Dunning process as per the Global Process.

  • Manage complaints and requests

  • Credit Management Support – Internal and External customers.

  • Credit Limits maintained and reviewed yearly.

  • Documents filed for Audit purposes

  • Blocked orders reviewed and released Daily.

  • Master Data Maintenance return reports (Credit Checks)

  • Manage the exposure of credit limits.

  • Print Monthly Statements.

  • Master Data / Risk Assessments for New and old customers

  • Compile and submit doubtful accounts to Credit Manager.

  • Reconciliations of debtor’s accounts.


YOUR SKILLS

  • Diploma in Credit Management.
  • Knowledge in FMCG or chemical industry preferred.
  • 2-5 years' experience in credit management.
  • Knowledge of the Consumer protection act (NCA).
  • Good understanding of master data standards.
  • A good understanding and working knowledge of the customer’s creditor systems & procedures. 
  • Strong ability to handle complex debtors (debtors with multiple outlets). 
  • Knowledge of basic project management skills preferred.
  • Be organised with personal workload, efficient and accurate. Attention to detail is essential.
  • Be proactive and work on own initiative.
  • Ability to work under pressure and meet tight deadlines.
  • Ability to build relationships with key stakeholders and network across other functions/business units.
  • Good written and verbal communication skills.
  • Passionate about good customer service and data entry.
  • Proficient user of SAP and MS Office.
JOB ID: 1900059L

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