At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
- Proactive order management and process of Henkel Affiliate orders from creation to invoicing, including Henkel
- Affiliate communication and interaction, facilitating resolution of Foreign Trade, invoice disputes and resolving stock issues
- Liaise with the regional logistics teams to ensure all export documentation and export requirements are met
- Liaise regularly with other functions such as Customer Service Support, Supply & Stock and Supply Planning, to ensure excellent Replenishment Service Level delivery to our Henkel Affiliates
- End to end order management to ensure excellent Customer Experience
- Involvement in Claims Management
- Support continuous improvement initiatives
- Monitoring of returns and credit / debit Notes
- Solve upcoming escalations with high pressure (e.g. avoid line stop at end customer)
- Work proactively to ensure all local SHE objectives are achieved, whilst working in compliance with SHE regulations