Australia, Frenchs Forest, Henkel Consumer Brands

Technical Advisor

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Key contact for consumers: handling inbound phone calls and emails regarding queries, education, advice and customer feedback for Beauty Care Retail products and activities.
  • Provide reports where appropriate to monitor potential issues with products and inform key stakeholders if measures need to be taken.
  • Ensure strong brand awareness of Beauty Care Retail products and ensure high quality advice and technical competence when handling consumer calls.
  • Provide support to other internal staff when required including: marketing, sales and supply chain in connection but not limited to communication of customer feedback and testing of products when required.
  • Ensure strong communication between teams and accurate knowledge of product in relation to launches and customer feedback.


  • Qualified hairdresser with minimum five (5) years in the industry together with good colour experience.
  • Superior customer service and telephone skills.
  • Excellent verbal and written communication skills along with problem solving abilities.
  • Intermediate level computer skills (Microsoft Office).
  • Team player.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23046188
Contract & Job type: Part-time, Regular
Contact information for application-related questions: careers.ANZ@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Paid parental leave and dad & partner pay
Paid parental leave and dad & partner pay Flexible working arrangements
Flexible working arrangements Employee recognition program
Employee recognition program Employee share plan
Employee share plan Development opportunities
Development opportunities International career opportunities
International career opportunities Corporate social responsibility programs