Customer Support Specialist CSX

Adhesive Technologies Administration Estonia, Tartu, Tartu Full Time Limited
Apply for this role
Customer Support Specialist CSX Apply for this role
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About this Position

As a Customer Support Specialist, you will be an integral part of our organization, contributing to the success of various projects through effective collaboration and leveraging your unique skill set while crafting your career. Dare to make an impact? This is how: 

What you´ll do

  • Managing business clients' orders and inquiries.
  • Resolving issues related to deliveries.
  • Communication with clients and various internal supply chain stakeholders.
  • Collaboration with the sales and marketing department.

What makes you a good fit

  • You have strong communication and collaboration skills.
  • You are fluent in English and Estonian.
  • You are precise and work well under pressure.
  • You are not afraid to make independent decisions and can quickly identify and create connections.
  • Experience with SAP or Salesforce is a plus.

Some perks of joining Henkel

  • Flexible work scheme with hybrid and work from anywhere policies
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Additional holiday after 3 years' service
  • Health benefits through Stebby or Compensa health insurance
  • Additional allowance for family occasions (marriage, child birth)
  • Hybrid working

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 25075398

Job Locations: Estonia, Tartu, Tartu

Contact information for application-related questions: age.razumova@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

About Henkel

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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FAQ

Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.

Our recruiting team will help you with all requests regarding your application. Contact the team here.