KAZ, Almaty, Adhesive Technologies

Sales Intern/Assistant (Almaty, Kazakhstan)

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

What is General Manufacturing and Maintenance?

We are responsible for general manufacturing industry including mass production, natural resources extraction and automotive aftermarket. We focus on so called drop-by-drop businesses.
This position is sales and marketing assistant and report through to Sales Area Manager that is located outside the country with dotted line to Head of Cluster Marketing, also located outside the country. This role collaborates closely with Territory Sales Managers as well as Customer Service Agent and Target Account Managers. All three roles are located within Kazakhstan Dealing with Supply chain coordination, daily business and operation and creating projects for enlarge our current business development. 


Organizational aspects:

  • Planning, coordination and execution of meetings of the ACM department.
  • Coordinate and support the organization of events for external clients.
  • Coordinate the circulation of documents (invoices, contracts, annexes).
  • Coordinate the work of the office.
  • Management of the ACM KZ sharepoint space.
  • Provision of relevant sales statistics, cooperation with controlling.
  • Liaising with the technical department and external agencies.
  • Communicating with customers and the team.
  • Requesting information on product recalls.
  • Coordinating the label development process (creating new labels, consulting with printer, checking if labels are actual).

Product aspects:

  • Ordering test samples for TSE* and for TAM* /customers.
  • Creating and coordinating shipments of product announcements/changing IDH*.
  • Coordinate shipment of product samples.
  • Manage product price changes for GM/MRO* and VRM* business in terms of standard and special price lists (pricing manager).
  • Requesting in ReMap* for MDS* actualization, certificates for customers, customers query.

Internal System aspects:

  • Key user CRM* called “ACE” system (management of requests, generation of reports).
  • Key user CMP*.
  • Coordination of sales distribution per TSE (Divisional Distributors).
  • Accounting for the VRM fleet partner program*.
  • Closing and creating new reserves for business partners in ACE by tickets.

Explanation of the abbreviation

  • ACM – Adhesives general manufacturing and maintenance department
  • TSE – Territory Sales Manager, the role that contacts customers and distributors on field
  • TAM – Target Account Manager, the role that contact major (target accounts) at the field
  • GM – General Manufacturing (production)
  • MRO – Maintenance, Repair, Operation
  • VRM – Vehicle, Repair, Maintenance  
  • IDH – specific product Identification Number
  • ReMap – internal system
  • CRM – Customer Relationship Management, internal system that maintains key information on customers
  • CMP – internal system
  • VRM fleet partner program, incentive program for VRM distributors


  • Early bachelor’s degree graduate or last year of the study at university. Preferable in engineering but not necessary.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
  • Good analytical skills.
  • Good English in writing and spoken.
  • Advanced user of MS Office applications.
  • High energy level, result-oriented, self-motivating, and excellent team player.
  • Flexibility for occasional traveling.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 23057757
Contract & Job type: Full Time, Limited Term
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