مجموعتي

IT Application Support Expert

190002K7, Egypt, Integrated Business Solutions

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Ensure operational stability of IBS-owned applications and support regional transition of business managed applications
  • Assume end-to-end process ownership for activities that ensure operational stability of applications
  • Act as primary point of contact for assigned applications' stakeholders within IBS, business, and vendors 
  • Act as an escalation point for incidents where designated
  • Ensure applications' internal compliance with IT standards
  • Manage certain projects & recurring tasks and ensure vendor & user compliance
  • Identify improvement potentials and address them with application users

YOUR SKILLS

  • Bachelor's degree in Computer Science, Business Informatics, or any relevant study
  • 3-5 years' of technical experience
  • Fluent English speaker
  • Proficient user of Microsoft Office applications
  • Previous experience at a multinational environment is a plus
JOB ID:190002K7